Hartnoll Hotel Privacy Policy
The Hartnoll Hotel takes the privacy and security of your personal information very seriously and we are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect for you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.
For the purposes of Data Protection, the data controller in respect of all media for the Hartnoll Hotel is Simon English.
www.hartnollhotel.co.uk – by visiting our website you are accepting and consenting to the practices described in this policy.
How we use your information
This privacy policy informs you about what to expect when the Hartnoll Hotel collects personal information.
We collect and retain personal data for a range of people.
This policy also provides information about
How the Hartnoll Hotel collects information
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
People who contact us
We use a Customer Relationship Management (CRM) system (supplied by Avon Data Systems) to record details about you or contact you. This information is held securely on our servers at the hotel; Hartnoll Hotel, Bolham, Tiverton, Devon, EX16 7RA and in line with our retention policy. We shall take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
We shall use your personal information to provide you with any information or services that you request or reply to any correspondence.
We shall use your information to send your newsletters, mailshots, email updates and special offers as deemed appropriate.
Emails
We monitor any emails sent to us, including file attachments for viruses and malicious software. Please be aware that you have a responsibility to ensure that any emails you send are within the bounds of the law.
We use (secure sockets layer) SSL to encrypt and protect email traffic. If your email does not support SSL you should be aware that any emails we send or receive may not be protected in transit.
Our emails use a cloud based storage system, all information is securely transferred to our severs hosted by Giamcom World Networks Ltd.
Third Parties Websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. We recommend that you make yourself familiar with the privacy policy for any third-party website you visit.
Disclosure of Personal Information
The Hartnoll Hotel will never sell, trade or rent your personal information to others, however we may share your information with selected third parties including:
How to Contact us
You may opt out of receiving our promotional material, including newsletters, mailshots and email updates at any time. You may also request for your information to be deleted from our records; we shall write to you within the given timeframe to confirm that this has been actioned.
Your may contact us in writing to update the information we hold about you at any time at the following address:
Hartnoll Hotel
Bolham
Tiverton
Devon
EX16 7RA
England
Telephone: 01884 252777
Email: frontdesk@hartnollhotel.co.uk
Changes to this Privacy Policy
We keep our privacy policy under regular review.
This privacy notice was last updated on 20th June 2018
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